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Frequently Asked Questions
- When are premiums/gifts shipped?
- Most premiums/gifts are not processed until after the Fund
Drive has ended. We thank you for your donation and for your
patience.
- Most premiums/gifts are not processed until after the Fund
Drive has ended. We thank you for your donation and for your
patience.
- How long until I receive my gift?
- Please allow approximately 6-8 weeks after a fund
drive ends for delivery of your premium. This may vary
depending on the premium and distributor.
- Please allow approximately 6-8 weeks after a fund
drive ends for delivery of your premium. This may vary
depending on the premium and distributor.
- Where can I get info about my gift?
- If you have inquiries regarding the status of your
membership or premium, please call the main number at (818)
985-2711, ask for the Membership Department, if
available
- If you have inquiries regarding the status of your
membership or premium, please call the main number at (818)
985-2711, ask for the Membership Department, if
available
- What if I move before I receive my gift?
- Please alert the Membership department when you have a change of address, phone, or credit card info, as incorrect information can delay delivery of your gift.